Terms & Conditions

Welcome to Zeniqas. These Terms & Conditions govern your access to and use of our website and services. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

1. General

Zeniqas provides an online shopping platform offering kitchen and home products.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of our website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years of age or have the permission of a parent or legal guardian.
  • Have the legal capacity to enter into binding agreements.
  • Will provide accurate and complete information when placing an order.

3. Products & Availability

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

  • Product colors may vary slightly due to monitor settings and lighting.
  • Measurements may vary slightly due to manual production processes.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue or modify products at any time.

We make every effort to keep our inventory updated but cannot guarantee that every item displayed will always be available.

4. Pricing

All prices displayed on our website are shown in the selected currency and are subject to change without prior notice.

Although we work hard to ensure pricing accuracy, occasional errors may occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

5. Orders

Once an order is placed, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to:

  • Cancel any order.
  • Refuse service.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment has been received, a full refund will be issued using the original payment method.

6. Order Changes & Cancellations

Orders may only be modified or canceled within a limited period after purchase.

Once your order has entered processing or has been shipped, it cannot be canceled or modified.

If you need assistance, please contact our customer support team as soon as possible after placing your order.

7. Shipping

Delivery times provided on our website are estimates only and may vary due to:

  • Carrier delays
  • Customs inspections
  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Other circumstances beyond our control

Zeniqas is not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges before they can be resent.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms & Conditions.

Please review our dedicated Return & Refund Policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Icons
  • Website design
  • Branding
  • Videos
  • Digital content

is the property of Zeniqas or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website security or functionality.
  • Use the website for fraudulent purposes.

Violation of these terms may result in termination of access to our services.

11. Limitation of Liability

To the maximum extent permitted by law, Zeniqas shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website.
  • Delayed deliveries.
  • Product availability.
  • Website interruptions.
  • Technical errors.
  • Third-party services.
  • Loss of profits or data.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Product Use

Customers are responsible for using products safely and according to any instructions provided.

Zeniqas is not responsible for damage or injury resulting from misuse, improper installation, unauthorized modification, or failure to follow product instructions.

13. Promotions & Discounts

Promotional offers:

  • Are subject to availability.
  • Cannot be combined unless stated otherwise.
  • May be modified or withdrawn without prior notice.
  • Have no cash value unless required by law.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Force Majeure

Zeniqas shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • Government actions
  • Labor disputes
  • Transportation disruptions
  • Internet outages
  • Power failures
  • Customs delays

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Zeniqas operates, without regard to conflict of law principles.

18. Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Zeniqas

Email: support@zeniqas.com

We are happy to assist you with any questions regarding your orders, products, or use of our website.