Shipping Policy

Thank you for shopping with Zeniqas. We ship free to United States addresses from a US warehouse.

Shipping and fulfillment

Orders are packed and dispatched through fulfillment partners. Transit starts after dispatch. Processing is included in the total displayed delivery estimate.

Delivery times

Estimated delivery for all products is Nov 5 – Nov 8 , including processing and weekends. Shipping is free and tracked to United States addresses.

Order processing

Orders are verified, packed and dispatched before transit begins. Processing is included in the total displayed delivery estimate.

Shipping confirmation

When your order is dispatched you receive a shipping email with tracking (where the carrier provides it). Tracking can take 24–72 hours to become active.

Lost shipments

If the carrier confirms that an order was lost in transit, we will replace or refund it. Email support@zeniqas.com for assistance.

Shipping costs

Free tracked shipping on all US orders. No minimum purchase.

Returns

14-day returns. Unused and change-of-mind returns are accepted within 14 calendar days after you receive your order. We issue your refund to the original payment method once the carrier arranged by Zeniqas confirms pickup of your returned items. Zeniqas pays return shipping for approved unused and change-of-mind returns. Start a return · Return & refund policy

Damaged, defective, or incorrect items: contact us within 14 calendar days of delivery with your order number and clear photos. After review, we refund or replace the item; you keep it and no return shipment is required for these claims.

Contact

Zeniqas · support@zeniqas.com · Monday–Friday · We typically reply within one business day.