Privacy Policy

Welcome to Zeniqas. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Pages visited
  • Referral source
  • Time spent on our website

This information helps us improve our website and shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify payments
  • Arrange shipping and delivery
  • Communicate order updates
  • Respond to customer service inquiries
  • Improve our website and services
  • Personalize your shopping experience
  • Detect fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails and special offers (only if you choose to receive them)

3. Payment Security

We do not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.

4. Order Fulfillment

To process and deliver your orders, we may share the necessary information, such as your name, shipping address, and contact details, with trusted fulfillment partners, shipping carriers, and logistics providers.

Only the information required to complete your order is shared.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart
  • Save your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance
  • Personalize your browsing experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional emails, we may send updates about:

  • New arrivals
  • Special offers
  • Exclusive promotions
  • Seasonal sales
  • Product recommendations

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

7. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Logistics providers
  • Website hosting providers
  • Fraud prevention services
  • Marketing service providers
  • Customer support platforms
  • Legal authorities when required by law

All third parties are expected to protect your information and use it only for the services they provide.

8. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet accounting and tax obligations
  • Resolve disputes
  • Comply with legal requirements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw marketing consent
  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Zeniqas sells to United States addresses only. The shop is operated from India, and orders are fulfilled through third-party partners, and the fulfillment location varies by product and inventory availability. Your information may be processed or stored in India, the United States, and other locations used by our payment, hosting, and fulfillment providers.

We take reasonable steps to ensure that your personal information remains protected regardless of where it is processed.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

13. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Zeniqas

Email: support@zeniqas.com

We aim to respond to all privacy-related inquiries as quickly as possible.